01

Who We Are

Jazz Media Group ("Jazz Media," "we," "our," or "us") is a strategic brand firm headquartered in the Piedmont Triad region of North Carolina, United States. We provide brand strategy, visual identity, content systems, and marketing advisory services to founder-led businesses.This Privacy Policy describes how Jazz Media Group collects, uses, and protects information obtained through our website at jazz-media.com (and any future domains operated by Jazz Media Group), as well as through direct communications, client engagements, and discovery calls.By using our website or engaging with our services, you agree to the terms outlined in this Privacy Policy. We Are

02

Information We Collect

We collect information in the following ways:

Information you provide directly:

Name, business name, email address, and phone number submitted through contact or inquiry formsInformation shared during discovery calls, consultations, or onboarding processesBusiness details, goals, and context provided in the course of a client engagementEmail address submitted to download a lead magnet or join a waitlistCommunications you send to us via email or other messaging platformsInformation collected automatically:IP address, browser type, operating system, and device typePages visited, time spent on pages, and referring URLsGeneral geographic location (country or region level) derived from IP addressCookies and similar tracking technologies (see Section 05)We do not collect sensitive personal information such as government identification numbers, financial account details, health information, or biometric data.

03

How We Use Your Information

Jazz Media Group uses the information we collect for the following purposes:To respond to inquiries, schedule discovery calls, and communicate about potential engagementsTo deliver services, share project updates, and fulfill our contractual obligations to clientsTo send you resources you have requested, such as lead magnets, guides, or waitlist confirmationsTo send occasional strategic content or updates relevant to founder-led businesses (you may unsubscribe at any time)To analyze website usage and improve the performance and content of our siteTo process payments and maintain billing records (handled through third-party processors)To comply with applicable legal obligationsWe do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

04

How We Share Information

We do not sell, rent, or trade your personal information to third parties.

We may share information only in the following limited circumstances:

Service providers:

We work with trusted third-party tools to operate our business (email platforms, scheduling software, website analytics, payment processors). These providers access your information only as necessary to perform their services and are bound by confidentiality obligations.Professional contractors:Jazz Media Group works with a curated network of contractors (videographers, editors, designers) who may access client information solely to deliver work on an engagement. All contractors are bound by confidentiality agreements.Legal requirements:We may disclose information if required to do so by law, court order, or government authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Jazz Media Group, our clients, or the public.Business transfer:In the unlikely event of a merger, acquisition, or sale of Jazz Media Group, your information may be transferred as part of that transaction. We will notify you before this occurs.

05

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and understand how visitors engage with our content. Cookies are small text files placed on your device.

We use the following types of cookies:

Essential cookies:

Required for the website to function. These cannot be disabled.

Analytics cookies:

Help us understand which pages are visited most, how long visitors stay, and where they come from. We use this data in aggregate to improve our site.

Functional cookies:

Remember your preferences (such as which section of a page you last visited) to improve your experience on return visits.You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website. We do not use advertising or targeting cookies to serve ads on behalf of third parties.

06

Third-Party Services

Our website and operations may use the following third-party platforms. Each operates under its own privacy policy:Webflow

— Website hosting and CMS. Webflow processes data in accordance with its

Privacy Policy

Google Analytics

— Website traffic analysis. Data is anonymized and used in aggregate. You may opt out viaGoogle's opt-out tool

Adobe Acrobat

— Electronic contract signing. Documents shared via Adobe are subject to Adobe's Privacy Policy.We are not responsible for the privacy practices of these third-party platforms. We encourage you to review their policies independently.

07

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.

Prospect inquiries:

Retained for up to 2 years, or until you request deletion

Active client records:

Retained for the duration of the engagement and up to 5 years thereafter for legal and accounting purposes

Email list subscribers:

Retained until you unsubscribe or request removal

Website analytics data:

Retained in anonymized aggregate form indefinitely for performance analysisWhen data is no longer needed, it is securely deleted or anonymized.

08

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access:

Request a copy of the personal information we hold about you

Correction:

Request that inaccurate or incomplete information be corrected

Deletion:

Request that we delete your personal information, subject to legal retention requirements

Opt-out of marketing:

Unsubscribe from our email communications at any time using the unsubscribe link in any message or by contacting us directly

Data portability:

Request your information in a structured, machine-readable format where technically feasible

Withdraw consent:

Where we process data based on consent, you may withdraw that consent at any timeTo exercise any of these rights, contact us at the information provided in Section 11. We will respond within 30 days of receiving a verifiable request.

09

Children's Privacy

Our website and services are intended for business owners and professionals aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will promptly delete it. If you believe a minor has submitted personal information to us, please contact us immediately.

10

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We may also notify existing clients by email of significant changes.Your continued use of our website following any changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

11

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Jazz Media

Piedmont Triad, North Carolina, USA

jazz-media.com